Our Reviews

Read about us directly from our customer feedback.

Based on 1448 reviews
87%
(1262)
7%
(96)
2%
(24)
1%
(16)
3%
(50)
Polar Cube Accessorie

My sister lent me the Polar Cube machine she used for her knee but I needed a flat accessory for my hamstring repair. The gentleman who helped me was very good and empathetic. Shipping was fast and it works great!!

Breg polar cube

If you are having surgery this device is the best option for your recovery. Helps reduce swelling and inflammation
I have had 3 acl surgery, one total hip replacement and one knee replacement
Use Breg for all recovery

Small, but effective

The ice bags are smaller than the Breg ice bottles, but work well.

Get this product

Since total knee replacement, this wave therapy is awesome. Would not hesitate to buy this product again.

Aircast Cryo Shoulder Unit

I upgraded the gravity unit to circulating by replacing the lid and power cord. It is amazing! With the ice bags, it lasts all night and greatly decreased the meds needed. I wish it were quieter, but it is still amazing!

R
SMI Cold Compression Wraps
Robert M. (Roanoke, US)
Very good product

I am having my second knee replacement so I stocked up on these

Great ice system!

The polar cube system works so well. Two of my family members have had several surgeries and the cube is so efficient for icing. We have found the best way to use it is to freeze eight 16oz water bottles and rotate four at a time using them in the cube with cold water. They only have to be switched out once a day. The pads are very versatile and different sizes can be purchased depending on the area that needs icing. The only small complaint is that the pads do gather condensation and need to be dried off each time or it will get the bandage wet. Otherwise it’s a great system and I highly recommend it. Also, the customer service I received from Baxter was top notch! I made an error on my order and needed to have it delivered faster than requested. He answered my email request within 10 minutes, called me immediately to resolve the issue, and I received the system in time for the surgery. Very satisfied all around.

V
Breg® Polar Care Cube Replacement Pads
Valerie H. (Royal Oak, US)
Breg replacement multi-use replacement pad

This replacement pad is very versatile. It works great on your knee, ankle, shoulder, etc. The pad allows continuous comfortable icing.

Breg cold water machine

I was issued one for my knee replacement and loved it. I guess I didn’t put it away correctly and when I went to used two years later the machine wouldn’t work. Because I liked it so much before I decided to buy a replacement.
Everything went well but they shipped it to the billing address instead of the actual address I wanted it to go. They were very easy to work with and made everything right. I would buy from them again.

Outstanding!!!

Great company with outstanding service. The merch speaks for.itself but the companies customer service rocks!!

M
Breg® Polar Care Cube w/ Hip Pad
Mark G. (Bridgewater, US)
Pleasant Surprise

I purchased this machine to speed recovery from a hip replacement. Unit is very efficient and allows for several hours of cold therapy without changing ice packs. Unit is small, portable and whisper quiet. Easy to disconnect to move around without removing the pad. The hip pad itself is quite versatile and could be used easily for other body parts (knee for example).

J
Shipping Protection
John M.H. (Wilmington, US)
Quicker healing process

Used this ice machine since August 5th for wife. We used it 3 to 4 times a day. I believe it was why she progressed so well.this replaced the knee pad that was worn and discolored.

F
DonJoy® Playmaker II Knee Brace
Faye G. (Chambersburg, US)
Not effective

My husband has Gillian Barre syndrome and hyperextends his knees. This was THE product recommended by the Orthopedic Surgeon. Offers some support but doesn’t prevent the knee extension. We’re not going to be able to use the brace.

D
DonJoy® Playmaker II Knee Brace
Dawn J. (Columbus, US)

The brace ordered fits perfectly. It is one size smaller than my previous brace. It supports my knee which hyperextends. It fits well over various slacks. And is much less expensive than the brace sold by the folks at the hospital

Perfect for knees, and great customer service with super fast delivery!

Cold Therapy

This cold therapy is amazing after having hip replacement surgery. I can get about 5-6 hours out of it before having to change the ice. Being able select how long it runs and how long it is off is a game changer for me.

Works great. 5 stars. Only upgrade would be not having to run through bags of ice but it does stay cold for a ling time.

Works as expected and came in time for post surgery.

Just what I. Eeded

The machine is very simple to set up and operate. It does a good job of temporary pain relief.

Lifesaver

I discovered at the last minute, just before surgery, that my insurance wouldn't cover the cost of this machine, so I had to scramble to find a quick alternative. This came the day of my shoulder surgery and was waiting for me at the front door when we came home from the hospital. This was a lifesaver and helped to keep me pain free. Even better, we hooked this up to one of our smart plugs (apple home) and had it kick on and off every 20 minutes. Perfect.

For the price, the freezer bags are an embarrassment. They literally lasted 1 freeze. Otherwise i really like this machine.

Knee pad for ice cube Berg

Fix perfect but a little pricey!

Anterior Instability Brace Review

I am a rugby player who dislocated my shoulder anteriorly 11 months ago. I have been experiencing shoulder instability and partial dislocations in my games until I tried this brace. It was well worth the price! My shoulder feels more stable than ever - no more instability or partial dislocations when I am making tackles or going into contact. For size reference I am 5 foot 9 inches and weigh around 150 pounds. I am wearing a size small and the brace fits well, honestly could have sized down if needed.

Ice Bags

Spoke with a CS rep to place my order and inquire regarding the benefits of the product. After having foot surgery, the pain was agonizing. With the instructions from the CS I was able to alleviate a little discomfort and get much needed rest.

M
Breg® Polar Care Cube w/ Knee Pad
Meg B. (Brooksville, US)
Game Changer!!

I had a total knee replacement on 9/29/25. I'm 44. When I woke up the first thing I felt wasnt pain but how cool my leg was. I leaned over the bed and took a picture and started looking for whatever this was. I ended up purchasing it at 2 am. I'm not quite sure why my Orthopedics office did not suggest this because it is an absolute necessity. I cannot think of any other way to provide the amount of "ice" that is truely required to alliviate the amount of swelling and discomfort following this type of procedure. This set up is an absolute game changer and I recommend it ×10000.

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