I ordered 2 pads separately and customer service kindly and promptly combined my orders and reduced my shipping costs. The pads are exactly what we needed. Thank you!
I placed my order, received it very quickly, easy to set up and even easier to use. Instead of filling the machine with water and ice, I filled it to the water line then inserted 4-12 oz frozen water bottles. You can use it all day before having to replace with new frozen water bottles. Works great. Highly recommended.
First, I was mislead by the on line video to believe that the devise that I was ordering included the electric pump. The video should be clear on the difference and show both techniques. I tried the gravity feed. Easy enough, fill, put the cooler on top of the refrigerator then open the spout to equalize pressure and let the cold water drain in.
I ended up contacting the supplier and purchased the electric pumping lid. Sooooo much nicer.
An excellent product overall.
Great y divertirse allows for two flows to two knees
I lost one of the elastic sleeves and you had a great deal. Easy and fast
The knee pad is the best. So much coverage to both the front and back of the knee which is crucial to ACL surgery and knee replacements. The only drawback is no automatic on/off timer. That would be such a helpful feature.
One thing I would suggest is that the plug in cord to begin therapy is inconvenient and a causes unnecessary pressure on the power pin built in the back. The cord could use an on and off switch on it or on the unit. This is our second unit that has been used several times within the family over the past few years until the first one stopped pumping.
Easier than using ice packs. If you are swollen after a knee replacement the ice packs can be to heavy
Starting with customer service through use of the Polar Cube Ice Machine for a knee replacement it’s been so impressive!! You will be happy with this product.
I wore out the original afterw 8 years. Bought the replacement knee cold therapy wrap. It works and fits perfectly! It was worth the purchase! Thank you!
As I placed the order late on Friday with next day delivery, we expected a Monday delivery. I was stunned that the package actually did arrive the very next day! The sooner the better with getting my son's knee iced post ACL replacement surgery. I was so thankful!
We ordered the knee pad for my son's ACL replacement surgery, and the shoulder pad for helping my frozen shoulder. So easy to swap them out! I think I could use a pad for every body part, it seems!
The ice bags are a great add to this purchase. It saves the ice in the freezer that we need for beverages, and the bags allow for a simple refreshing of the ice-factor without having to dump the water each time. Remove the bags that are not frozen anymore and replace with fresh frozen ones. The water level in the bucket just adjusts with the bags.
exactly what I ordered
I'm so glad I invested in this pain and swelling relief device. It really helped in reducing the swelling and more importantly help minimize the pain after my total shoulder replacement.
After a total knee replacement, this provides relief from swelling and pain to help me sleep better
Fits our DonJoy Iceman perfectly. Works great. Easy ordering and fast shipping!
We ordered this polar care wave for my wifes upcoming knee surgery. The order processing and delivery went without a hitch. The machine is still in the box until surgery is over.
I ordered a polar ice machine and received it in a timely manner. The polar ice machine works great and the compression features really helps
I ordered the wrong product and was able to contact and update order before shipment. Great customer service
