Our Reviews

Read about us directly from our customer feedback.

Based on 1462 reviews
87%
(1272)
7%
(97)
2%
(26)
1%
(16)
3%
(51)
Aircast cooler

Works exactly like intended, excellent for my knee replacement works great, therapy can be tough but this makes it a whole lot better thank you

Oregon knee cuff

Product arrived on time for my knee surgery. Works great also bought 12 cooler bags and I couldn't be happier. Great company to do business with thank you.

Usage of product

I recently had back surgery. I was told to ice it instead of using heat, which I had been using.

My son for the website for the apparatus I used for my knee and found that they had a slightly bigger pad for this machine that used ice.

I was very pleased with the product. No complaint there. But to br charged over $40 for the pad I feel is a little too expensive.

Yes, it is constructed well I must say. But still, $44.99 I feel is still expensive to pay just for a fuzzy pad with a strong rubber hose attached to it.

I don’t know what it costs to manufacture something like so that may be the issue. But, to me, that just seems to be expensive.

But, if comfort is what you’re looking for a price not being of a concern, this would suit your needs without a doubt.

Works as well as machines costing four times as much.

I rented a cold compression machine for two weeks immediately after rotator cuff surgery. It was great, but very expensive. When I found this one, I returned the rental and bought it. It also provides both inflatable compression and ice water flow simultaneously. With the universal pad, my wife can also use it on her knee. It’s lightweight and portable. We’re very pleased.

Great for Knees

Works wonderful for my knee after surgery... I use blocks of ice and get up 3 hours of icing...

S
Breg® Polar Care Cube w/ Shoulder Pad
Stephanie S. (Arvada, US)
Brrrrrr

Works great. Quality product. If you are debating on the regular size or the XL, go with the XL.

Worked for 3 days only

I will be calling on this as the unit worked for a couple days
It won't pump chilled water to the whole pad and is basically useless.

Active Wrap Pro Gel Packs

We have used these ice packs post knee replacement and they work well. By ordering a second set, they could be rotated in and out of the freezer so my husband always had cold ice packs

M
Breg® Polar Care Cube w/ Knee Pad
Michael R. (Plover, US)
consistent cooling

Easy to use and works as promised.

Excellent Customer Service

Contacted me about the shipping option I chose. Location shipping from did not need next day air. Appreciate them looking out for the customer. Item was exactly like the one that needed replaced.

Issue may be more the manufacturer than vendor

As the comments on the Cube setup video mention no idea how this is done alone. What’s more, fixing the issues I had. The pads I bought with the order barely stick, not sure why they are sterile with the amount of handling on the sterile surface just to get them to kind of stay in the right place. The biggest issue was one of the circulating hoses was loose under the insulation so after turning it on cold water drained all over my backside and bandage and furniture. No way I could have fixed this alone. We needed to cut some of the insulation to be able to get at the tubing to try and connect it even a little bit. It’s far from perfect now but would appear one length of tubing is about an inch shorter than the other.

Polar Cube Accessorie

My sister lent me the Polar Cube machine she used for her knee but I needed a flat accessory for my hamstring repair. The gentleman who helped me was very good and empathetic. Shipping was fast and it works great!!

Breg polar cube

If you are having surgery this device is the best option for your recovery. Helps reduce swelling and inflammation
I have had 3 acl surgery, one total hip replacement and one knee replacement
Use Breg for all recovery

Small, but effective

The ice bags are smaller than the Breg ice bottles, but work well.

S
DonJoy® OA Reaction Web Knee Brace
Stanley H. (Cleveland, US)
Loose straps

The knee brace provides ok support but the Velcro straps do not hold very well.

Get this product

Since total knee replacement, this wave therapy is awesome. Would not hesitate to buy this product again.

Aircast Cryo Shoulder Unit

I upgraded the gravity unit to circulating by replacing the lid and power cord. It is amazing! With the ice bags, it lasts all night and greatly decreased the meds needed. I wish it were quieter, but it is still amazing!

R
SMI Cold Compression Wraps
Robert M. (Roanoke, US)
Very good product

I am having my second knee replacement so I stocked up on these

Great ice system!

The polar cube system works so well. Two of my family members have had several surgeries and the cube is so efficient for icing. We have found the best way to use it is to freeze eight 16oz water bottles and rotate four at a time using them in the cube with cold water. They only have to be switched out once a day. The pads are very versatile and different sizes can be purchased depending on the area that needs icing. The only small complaint is that the pads do gather condensation and need to be dried off each time or it will get the bandage wet. Otherwise it’s a great system and I highly recommend it. Also, the customer service I received from Baxter was top notch! I made an error on my order and needed to have it delivered faster than requested. He answered my email request within 10 minutes, called me immediately to resolve the issue, and I received the system in time for the surgery. Very satisfied all around.

V
Breg® Polar Care Cube Replacement Pads
Valerie H. (Royal Oak, US)
Breg replacement multi-use replacement pad

This replacement pad is very versatile. It works great on your knee, ankle, shoulder, etc. The pad allows continuous comfortable icing.

Breg cold water machine

I was issued one for my knee replacement and loved it. I guess I didn’t put it away correctly and when I went to used two years later the machine wouldn’t work. Because I liked it so much before I decided to buy a replacement.
Everything went well but they shipped it to the billing address instead of the actual address I wanted it to go. They were very easy to work with and made everything right. I would buy from them again.

Outstanding!!!

Great company with outstanding service. The merch speaks for.itself but the companies customer service rocks!!

M
Breg® Polar Care Cube w/ Hip Pad
Mark G. (Bridgewater, US)
Pleasant Surprise

I purchased this machine to speed recovery from a hip replacement. Unit is very efficient and allows for several hours of cold therapy without changing ice packs. Unit is small, portable and whisper quiet. Easy to disconnect to move around without removing the pad. The hip pad itself is quite versatile and could be used easily for other body parts (knee for example).

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