I was happy to find that supplypt carried replacement pads for the DonJoy and even more pleased that shipping was faster than I had anticipated.
Poor support . 20% restocking fee seems unreasonable for a knee brace that does not protect the knee as i had expected. Very strange design, brace is extremely long, not like most other braces I have used successfully.
As you are aware my order was lost in transit via UPS. I want to thank you for quickly reshipping a new order to me via FedEx. I received the order over the weekend and will be using it effective tomorrow. Great Customer Service! very much appreciated.
Thanks again
Bob White
So far this brace has been much more comfortable for me than the short Breg brace with two straps and internal hinges that I was given from the orthopedist. I am 5’2, 110 lbs, and ordered a size S. I was just between XS and S on measurements, but decided to go with S because my quad muscles are quite atrophied right now 2 weeks after ACL surgery, and I want this to fit as I hopefully regain strength. I find the larger opening around the knee on the wrap around brace to be much more comfortable than the smaller, circular opening on my Breg brace. I also have a high grade MCl tear, and occasionally this brace does put a little pressure over the MCL and make it a little sore, but overall I am finding this brace much preferable. I don’t think there is any brace out there that is going to be comfortable to wear for 8 hours at a time, just have to take breaks out of them.
I invested in a Breg Pulse a few years ago when I had knee replacement. My husband was scheduled for shoulder surgery so I wanted him to reap the benefits of cold therapy with Breg as well. Even though Breg stopped making the V Pulse I found that Supply PT had a shoulder pad made for The Wave and I was told the pads were interchangeable. The pad got lost in the mail but customer service took it upon themselves to send another one out but expedited via UPS. I was grateful to have it arrive on surgery day and it has been fabulous in managing pain and inflammation. Thank you! I highly recommend!
Thank you for your good service and prompt delivery.
The representative was able to identify my machine and help me order the correct item part.
very good company. We are very satisfied.
I purchased this product on 3-9-2026. It was shipped I think the next day. It was supposed to arrive on 3-13-2026. I paid $46.05 to do the 2-3 days USPS priority shipping. When I track the package it landed in Salt Lake City on 3-13-20-2026. From what I can tell it is still in Salt Lake City. This may be a USPS thing but I don’t care because I paid an extra $46.05 for 2-3 days USPS priority shipment to supply physical therapy and not to USPS.
I recently had my second hip replaced, and I wanted to have a cold (and compression) therapy machine at home. During my first rehab, my physical therapist had me using a Game Ready Machine at the rehab facility. I looked into purchasing one, but the Game Ready was $3000+ dollars, so that was a no-go. I did some research and found the Breg® Polar Care Wave. It costs 80% less than the Game Ready, so I decided to give it a try. Boy, am I glad that I did. It is very easy to use, works great, and offers the same high-quality therapy as the Game Ready. The cold therapy is very cold, and the compression is strong. The hip pad is very comfortable and easy to adjust. I plan on using this quite a bit, even after my hip is fully rehabbed, as I am an active person so I also purchased the knee wrap attachment. It will be a great recovery device after long days at work or workouts. It is also quite a bit smaller than the Game Ready, so it is very portable and travels well. I highly recommend this if you're looking for high-quality cold / compression therapy at home or on the go.
After long last….I found it. I had spine surgery in 2018 and fused L-4/L-5/S-1 vertebrae. I was sent home with an adjustable brace that lasted me a very long time. Finally, in December, 2025 the strings in the brace finally gave out and with it, went my main source of spine stability. I’ve had some serious falls in the last year that necessitated surgery again in Nov of 2925. After discharge, I turned to my trusty back brace never realizing it had a useful life. After it failed, I spent a month researching medical supply firms until I found it!!! It was an amazing find that took less than a week to arrive after ordering. The EOS II was and IS an amazing device and I am elated to have found it. Great find for a serious need!
Best product for my Hip
Replacement Rehab!!! I couldn’t be happier with this product. It’s very easy to you and does the trick with compression and cold therapy. The instructional
Videos are very informative and helpful. I struggle with knee issues and am going to purchase the knee pad. I’m thrilled with my purchase and a very happy customer!!!
This machine is doing a great job of allowing me to ice my new knee after TKR. Using freezer packs to chill water which is easier and more convenient than reloading ice. Absolutely NO COMPLAINTS.
My wife had a shoulder replacement done and the hospital only had one size fits all It was too large for her so I contacted BREG and they helped me find the right size for her. They were fabulous with their knowledge of there products that they cary
This is a game changer! Buy one now before your procedure!
I have used a Breg Cube following shoulder surgery and again for surgery on a detached bicep tendon.Those experieces were so positive I bought my own Cube in anticipation of repair of a ruptured tendon in my lower leg. We use a combination of frozen water bottles or small gel ice packs in water for long-lasting cold therepy without a mess.
The Cube has been instrumental in managing post surgery pain as well as the discomfort of physical therapy.
Product is well made, simple to use, quiet ,and leak free.
Ordered wrong dressings. Emailed & called leaving a message. They called back within an hour to tell me they corrected it, so proper pieces will be delivered with no delay
Both my wife and I have used the Breg Polar Care Cube for our 3 knee replacements with excellent success. We had previously borrowed the unit from a friend. Now my wife, Julia, is having her 2nd knee replacement, and we are not able to borrow the Breg Cube unit from our friend. We tried a competitive unit, the Donjoy Iceman, prior to surgery with unsatisfactory results. We purchased the Breg Polar Cube, and we found it so superior in its performance. The knee pad is so well designed, and the pump had more than enough strength to moved the chilled water well. The Breg Polar Cube is an excellent purchase.
Excellent support from Baxter and SuppyPT. The Omni Pulse unit is exactly what I needed.
I am pleased with the playmaker 2 wraparound brace. It is very comfortable to wear under or on top of thin layers. I initially tried the Don joy force point but it gapped at the knee and the hinges were placed very far forward and painful on my knee. This brace has been a perfect fit! I measured for a small and was close to a medium but bought the small. It fits the tightest at the thigh but I am only 5”1”, I am very pleased with the fit, a medium would have been too big.
As I’m losing weight now that I can walk again it occurs to me imma need to buy more…soon…
Mike Riley
Had a brand new unit. Used it once power plug broke out of warranty. I had another one in 2 days thanks to Braxton
So far so good it is cooling like it is supposed too, the only problem is measuring my thigh and the one they sent is almost to big I am making it working
Accurate order fulfillment and on time delivery. Good company!
Great product, needed a replacement and this fit the bill for a hip replacement. Service was great, received in a very timely manner. Highly recommend!