Frequently Asked Questions

Free Ground Shipping On All Orders over $60. Same Day Fulfillment On Weekday Orders by 1 PM EST. The Only Money-Back Shipping Service Is UPS Next day Air Early, All Others Are Simply Estimates Including Priority Mail & UPS Ground.

This page contains all the explainer & unboxing videos for many of the products we sell. For more information on the top products we sell, check out our article of the top 7 cold therapy products.

Breg Polar Care Cube

Breg Polar Care Cube Troubleshooting & FAQ

Breg Polar Care Cube Unboxing Video

Breg Polar Care Cube Vs Kodiak (Intelli-Flo System)

Breg Polar Care Wave

Breg Polar Care Wave FAQs & Troubleshooting

Breg Polar Care Kodiak

DonJoy Clear3

DonJoy Classic3

Aircast Cryo/Cuff

Ice Freeze Bags

Cold Compression Wraps

Shipping & Delivery Options

Free Delivery In The Lower 48

Ships from Charlotte, NC + free ground shipping for everyone in the lower 48 states

Expertly Curated Products

We only sell top-of-the-line products we know and have tested.

Real Person, Right Away Customer Service

Supply DME provides exceptional customer service, available from 9am to 4pm.

Safe Payments

Your information is secure with us. Our store meets Level 1 PCI DSS standards and uses 128-bit encryption through Shopify to ensure your data's protection.