Customer service was excellent when I inquired about the shoulder cuff. The product has meet our needs and was used extensively after shoulder surgery.
Ordered the the placement shoulder cuff for our PTA program. Satisfied with the product and service. Thank you!
1st of all I had zero issues with the company and service was great the items came within a couple days. Which was way faster then it said it would take. I ordered the ankle cuff and the back cuff. The ankle cuff works great no issues. Gets cold and feels good. Good quality. I like it.
The back cuff was a little disappointing, because it didn’t feel cold enough when using it. I think it’s actually the design of the bladders that hold the water. They are long round tubes and that round shape is the problem because theres not a lot of surface area in contact with your back. It works, it just could be a lot better. Also the Velcro started coming off a little bit 1st time using it. It’s stitched around 3 side. . I’ll still continue to use it though. If anyone has real back soreness you might want to try something else. I found a gel pack worked better. Just my opinion.
Where is my order
This is a god send to anyone who has gone through knee surgery, I can't say enough good things about this product