With my knee replacement surgery a month or so away I started to research several ice flow units. I am so happy I opted for the Breg Polar Care Wave , it was so easy to set up and provided great cooling relief. Being able to use the ice bags enclosed as opposed to ice cubes made replenishing the unit much easier. About a week before my upcoming surgery I set the unit up to give it a test run and realized I had ordered a knee pad that was much to large. The next day I called the Breg Customer Care number , they gladly offered me a refund but I decided to keep the large pad as I have another surgery coming up in the near future and will use it. I purchased the correct knee pad with their assistance , ordered the expedited shipping and received the new pad before my surgery. I would highly recommend the Breg Polar Care Wave and the great customer service this company provides.
I invested in a Breg Pulse a few years ago when I had knee replacement. My husband was scheduled for shoulder surgery so I wanted him to reap the benefits of cold therapy with Breg as well. Even though Breg stopped making the V Pulse I found that Supply PT had a shoulder pad made for The Wave and I was told the pads were interchangeable. The pad got lost in the mail but customer service took it upon themselves to send another one out but expedited via UPS. I was grateful to have it arrive on surgery day and it has been fabulous in managing pain and inflammation. Thank you! I highly recommend!
I replaced an old brag ice pad with the much improved pad the day after knee surgery. It came in time and wow I am so happy with it
This Company sells quality products at competitive prices - they ship quickly and deliver on promised dates.
I had only one issue with one order, and it was resolved quickly - issue was not with product - it was with the order placement.
My option was to rent a similar machine - $350. for 2 weeks then 150 per week thereafter - that did not seem very cost effective to me, so after some internet searching - I purchased the Breg Wave Cold & Compression System.
I have just recently had surgery - and started to use product - works perfectly.
need to clearly identify the connections to ensure they are compatible. device may br great but not with my Bregg polar care cube